We look at your week
A 60-minute conversation about what you and your team actually do all day — the enquiries, the retyping, the chasing, the bits that eat your evenings. No preparation needed beyond turning up.
Practical AI for small businesses
Everyone's talking about AI. Nobody's told you where to start.
You don't need to understand the technology, buy a dozen tools, or change how you work. You need to know which one or two jobs in your business are worth handing over — and which aren't worth touching.
Take the free 10-minute check
No sign-up, nothing to install, and nothing leaves your device. Or read about the paid audit if you already know what you need.
If any of this sounds like you
You're not behind. You're just not sure where to start.
?There are a hundred AI tools and you've no idea which matter
?You feel like everyone else has worked this out already
?You're quietly worried about being left behind
?You assume it's built for big companies with big budgets
?You're not technical, and nobody explains it in plain English
?You've tried ChatGPT and struggled to get anything genuinely useful out
None of that means AI isn't for you
It means nobody has looked at your business and told you the specific answer. That's the whole job — I do the working out, and you get a short, plain-English answer about where the low-hanging fruit actually is.
Start here — free
Find out in ten minutes, for nothing.
Two short checks. No sign-up, no phone call, no salesperson. Do one, see what comes back, and decide for yourself whether it's worth going further.
Check 1 · Readiness
Is your business ready for AI?
A short set of questions about how you work now — your tools, your data, your team. You get a readiness score and the sensible first moves for a business at your stage.
Check 2 · Time & moneyWhat could AI actually save you?
Tick off the jobs that eat your week and get a deliberately conservative estimate of the hours and pounds on the table — plus which tasks are the obvious place to start.
The audit
One hour. One honest answer.
No transformation programme. No prompt pack. No jargon. Just a proper look at how your week actually works, and a straight recommendation you can act on — or ignore.
We do the working out
Between sessions we map where the time really goes, what's repetitive enough to hand over, what must stay human, and roughly what each one is costing you now.
You get it in writing
A 30-minute walkthrough plus a written summary: your best first workflow, honest numbers, and what it would take to do it. Yours to keep, whoever you end up using.
How it happens
A video call — quicker to book, easier to fit around your day, and nothing is lost by not being in the room.
What you need to bring
Nothing. No spreadsheets, no logins, no prep. We don't touch any of your systems during the audit — it's a conversation about how you work, not access to your accounts.
What you walk away with
A written summary naming your best first workflow, an honest estimate of the time it would save, and what it would cost to set up. Useful even if you never work with us again.
Example — what you'd walk away with
A real summary, with the business details changed. Two pages, plain English, yours to keep.
AI Readiness & Workflow Audit
Prepared for: a 4-person joinery firm, Moray
Where your week actually goes
| What recurs | Times/wk | Hrs/month | Verdict |
|---|---|---|---|
| Quoting from site photos and notes | 9 | 10.4 | Draft it, you price it |
| "Are you free on…" enquiry replies | 22 | 6.3 | Handled |
| Chasing unpaid invoices | 5 | 4.8 | Draft it, you send |
| Retyping job details into the diary | 14 | 3.1 | Handled |
| Deciding what to charge for tricky jobs | 3 | 2.6 | Stays with you |
Total in view: 27.2 hours a month — about three and a half working days.
The one worth doing first
Quote drafting. Highest hours, follows a recognisable pattern, and every quote still gets your eyes on the price before it goes out. Your photos and notes go in, a draft quote in your wording comes back, you adjust and send.
What I'd leave alone
Pricing judgement on non-standard jobs. You said yourself it depends on the client and the access — that's experience, not a rule, and automating it would cost you money.
Written up and sent within 24 hours of the call. Yours to keep and act on, with me or without me.
Before you get your hopes up
Let me be straight about the size of this.
1
It starts small
The first workflow gives you a few real hours back each week. Not a transformed business — a quieter one. I'd rather size that modestly and have you pleasantly surprised.
2
The work gets better, not just faster
Replies stop being rushed. Follow-ups stop being forgotten. Quotes go out the same day. The quality lifts because the pressure comes off.
3
You get back to why you started
Nobody opened their business because they loved chasing invoices. The point of taking the admin away is the work you actually wanted to do.
4
And it compounds
One workflow is a few hours. The habit of spotting the next one, and the one after, is where this genuinely changes how the business runs. That takes months, not days — and it's worth saying so out loud.
What AI can actually do
The everyday jobs worth handing over.
Not "AI will transform your business." These are the specific, boring, repetitive jobs that quietly eat small-business weeks. Everything below is tagged for how it runs — handled entirely, or drafted for you to check.
1
Customer messages
Take the repetitive replies off your plate — without a customer ever getting an unchecked answer.
- HandledAnswering repeat questions — hours, prices, availability
- You checkReplying to booking and enquiry messages
- HandledFollowing up on no-shows and cancellations
- You checkReplies to unusual or delicate enquiries and complaints
2
Bookings and diary
The back-and-forth of getting people booked in, confirmed and reminded, without you touching it.
- You checkTaking and confirming bookings
- HandledSending appointment reminders
- You checkHandling reschedules and cancellations
3
Money and cash flow
A clear view of the money and the polite chasing done for you — so cash gets managed without eating your evenings.
- HandledCreating and sending invoices
- You checkChasing late payments, with polite escalation
- You checkMatching payments to bookings or orders
- HandledFiling receipts and expenses
4
Paperwork and retyping
The invisible time-sink: the same information typed into three places because nothing talks to anything else.
- HandledTyping the same info into more than one system
- You checkPreparing weekly or monthly reports
- You checkMonth-end tidying, prepared for your accountant
5
Stock and suppliers
Keeping on top of what's coming in and what needs ordering, without the mental load of remembering.
- You checkChecking and ordering stock
- HandledLogging deliveries and supplier invoices
6
Getting found
Work out what's actually worth promoting from what's actually selling — then get it drafted for you.
- You checkWriting and posting social media updates
- You checkReplying to comments and DMs
- You checkWriting newsletters and promotional emails
7
New business and follow-up
Know who to follow up and never let the admin behind your pipeline quietly pile up.
- You checkA ranked list of who to chase, with messages drafted
- You checkQuotes and proposals from your own templates
- HandledLogging enquiries so nothing gets dropped
8
Your weekly rhythm
A steady drumbeat of short, useful summaries so you always know where things stand without digging.
- You checkA one-page Monday brief — what needs attention this week
- You checkPlain-English summaries of your money, reviews and sales
- You checkA plain-English read of contracts before you sign
The two ways anything runs
You draw the line. Task by task.
Every single thing we set up runs in one of two modes, agreed with you up front and never changed without asking. This is the part that makes AI safe to use in a real business.
Handled
AI does it · no checking needed
For jobs that repeat constantly, follow clear rules, and carry little risk if they're slightly imperfect — sending a reminder, filing a receipt, answering "what time do you open?". You agree the rules once, then stop thinking about it. You can still see everything it did.
You check
AI drafts · you approve and send
For anything with judgement, tone or money in it — a reply to an unhappy customer, a quote, a third invoice chase. The work of writing it is done for you; the decision to send it stays yours. One click, and it goes.
⚠
What never gets automated, ever: moving money, tax decisions, pricing calls, or anything needing your judgement. That's a permanent rule, not a setting you could switch off — and we'll tell you when something you've asked for should stay human.
Who's behind this
One person. No sales team. No hype.
I'm Henry, based near Nairn. I set up and run AI systems for small businesses using the same tools I use to run my own — and I'm upfront that this field moves fast and I'm learning constantly.
What you get from that: someone who tests everything on his own business first, explains it like a neighbour rather than a consultant, and would rather lose a sale than oversell what AI can do. I'd rather be the person you recommend than the person who sold you something.
Security first
Honesty over hype
Fair, transparent pricing
Plain language
We fix what breaks
✓
Certified in AI Fluency for Small Businesses
Issued by Anthropic — the makers of Claude — and PayPal. The same framework this service is built on. View the certificate →
Most of my work is with small businesses around Nairn, Elgin, Forres, Inverness and Grantown-on-Spey — but everything runs on a video call, so where you are makes no difference.
Pricing
Start with the audit. Decide after.
The audit is the product. Everything after it is optional, priced openly, and only worth doing if the audit says so. Beta pricing below — early rates while we prove this out with our first clients.
Fair questions
The things people actually ask.
I'm not technical at all. Is this for me?
Especially for you. The whole point of the audit is that you don't need to understand the technology — that's our job. If you can send an email, you can work this way. We explain everything in plain English, and if we ever use a word that means nothing to you, stop us. Most of the conversation is about your business, not about AI.
What if it's only a small saving? Is that really worth it?
Possibly not, and that's a genuinely fine answer. We deliberately don't quote a number here — every business is different, and the whole point of the audit is working out your real figure rather than repeating an industry average. But even a modest, permanent reduction in the work you like least — the difference between finishing at six and finishing at eight, or getting a Sunday back — adds up over a year for a lot of owners. If your number comes back small, we'll tell you plainly, and you can decide with the real figure in front of you.
What if the answer is that AI can't help me?
Then we'll tell you, and you'll have saved yourself a lot of money and wasted effort for £97. That's a genuinely good outcome. We'd rather lose a sale than sell you something that doesn't pay for itself — it's a small area and reputation is everything here.
Is my customers' data safe?
Nothing of yours is touched during the audit — it's a conversation, not access to your systems. If you go further, anything we set up runs with the minimum access needed, agreed in writing, and anything touching payments or customer records is set to "you check" by default. See the full security section and our privacy notice for the details.
Why not just do this myself with ChatGPT?
You genuinely can do some of it, and the audit will tell you which bits — that's part of what you're paying for. What you're paying for beyond that is having it set up properly, connected to the tools you already use, and someone to fix it when it breaks. If doing it yourself is honestly your best option, we'll say so.
Will this replace my staff?
Not the way we set it up. It takes the repetitive, boring work off people's plates so they can spend their time on the things that actually need a human — customers, judgement, craft. The aim is fewer bad hours, not fewer people.
What if it gets something wrong?
Nothing reaches a customer unchecked on anything that matters. You approve before it goes out, so a mistake gets caught by you rather than sent to a customer. And for the fully handled jobs, you can always see exactly what it did.
How much of my time does this take?
The audit is one hour, plus a 30-minute walkthrough. If you go on to a setup, it's a few short sessions up front to teach it your way and test it. After that it saves you time every week rather than costing it.
Security and your data
The part we don't gloss over.
"Security first" is easy to claim and rarely explained. Here's exactly what it means in practice, at each stage — not just during the sales pitch.
During the audit
Nothing of yours is touched. It's a conversation about how you work, not access to your systems, your accounts, or your customer data. Nothing to secure because nothing is connected yet.
If you go to setup
Access is scoped to the minimum needed for the specific workflow agreed with you, written down before anything is connected. Nothing extra "just in case." You can see exactly what's connected and revoke it at any time.
Ongoing
Anything touching payments, customer records or pricing decisions defaults to "you check" — a human sees it before it goes anywhere. That's a permanent rule, not a setting either of us can switch off.
🔒
Being straight about where things stand: this is a new business. Full ICO registration is being checked and will be completed before any paying client's data is processed, and a written data processing agreement is used for every setup engagement. None of that is a reason to avoid asking — it's exactly what our privacy notice covers, and you're welcome to ask about it directly before booking.
How we work together
Five plain steps. Done with you, not to you.
Our approach is built on the AI Fluency framework from Anthropic — the makers of Claude — the same framework they teach to small businesses, and one I'm certified in. It keeps the focus where it belongs: on your time, your customers, and staying in control.
STEP 1Understand where your time goes
We look at the work that repeats — the enquiries, the quotes, the chasing — and find the biggest wins.
STEP 2Decide what to hand over
Together we draw the line between what AI takes on and what stays firmly with a person.
STEP 3Teach it your way
We set out your answers, your tone and your rules, so it sounds like you and follows your standards.
STEP 4Test on real examples
We try it against your actual cases and refine until it's right — not until it's "good enough".
STEP 5Put a human check on it
Nothing goes out unseen. You approve before anything reaches a customer.
Nothing sends without you
Every reply, reminder or post waits for your approval. The AI drafts; you decide.
No mystery
You'll always know what the AI is used for, and what it's kept away from.
A human is always there
Your customers always have a way to reach a real person. That never changes.
Your data stays yours
We're careful about what goes in and what doesn't. Sensitive information stays out.
You're never locked in
It's your business, your tools and your call — always.
Booking your audit
What keeps repeating in your business?
Pick the closest starting point — or write your own. You'll get a quick fit signal and a ready-to-send message that books your audit.
✓
One hour on a video call, plus a 30-minute walkthrough and a written summary you keep.
✓
Nothing to prepare. No access to your systems. It's a conversation, not a connection.
✓
An honest answer, including "not yet" if that's the truth.
Pick one workflow
FIT SIGNAL
Book the audit
Prefer a quick chat first? Book a free 15-minute call instead.
Pick a workflow, or type your own, to see whether it suits a first audit.